We know these processes from the inside
Our background is not an AI course. It is twenty years building and running business-critical systems — the kind where an outage costs someone money that same minute.
Payments & Compliance
paymentsManual reconciliation that takes days, exceptions surfacing too late, and merchant onboarding stuck between departments. Each needs judgement — which is exactly why nobody automated it.
- Reconcile transactions against settlement reports and flag gaps for review
- First-pass classification of exceptions, routed to a reviewer
- Collect and verify KYB documents, including what is missing or expired
Sales
salesEnquiries falling between people, quotes rebuilt from scratch every time, and a CRM full of half-complete records because nobody enjoys filling in fields.
- Triage inbound enquiries by intent and urgency
- Draft a quote from comparable closed deals
- Update the CRM from a call transcript — including the fields nobody fills
Inventory & Procurement
inventoryForecasts that live in one person's spreadsheet, purchase approvals stuck in a queue, and supplier quality known anecdotally rather than in data.
- Flag items at stock risk based on demand patterns
- Compare supplier quotes and surface the differences
- Route purchase requests by amount and budget, with documents attached
Manufacturing & Operations
operationsField reports arriving over WhatsApp, faults handled from the memory of one senior technician, and scheduling that changes by phone every morning.
- Turn free-text field reports into structured records
- Retrieve the relevant fault procedure from documentation you already have
- Propose a daily work order by priority and availability
Not every process belongs to an agent.
The diagnostic ranks your processes — including the ones we recommend leaving alone.
